Registration FAQ
Frequently Asked QuestionsFor general race information and event locations visit out our Race Information page.
I am having trouble processing my online registration with Active.com.
Can someone help? Contact Active.com Customer Support at support@active.com or 1-877-228-4881.
I did not receive a receipt for my registration. Can you send me another?
Click here to generate a new confirmation email.
Check to see if you are registered here.
How can I set up a Team?
You must enter a team of 6 or more runners to be eligible for the team competition and entry discount of $10. First have a team captain email us at raceinfo@destinationraces.com and you'll be emailed a Team Registration Form allowing you to register your team name and pay for the minimum six entries which ensures your team's place in the race until the team registration deadline ends on March 15th. Your team captain will be assigned a passcode for your team members to use while registering online. Teams may be all men, all women, or co-ed. The best six times count towards the team’s cumulative total and the times are age and gender handicapped based on the national average times for a half marathon.
Can we add team members?
Yes, additional teammates may be added to your team beyond the original six members by signing up under the team category online and selecting the team name and passcode which you will be emailed, but only until registration is sold out. You may register 6 to 18 members per team. If you plan to have more than 18 members you should register two teams.
If I cannot run may I transfer my registration?
Yes, but the new registrant must fill out a transfer form and pay a $20 transfer fee to be registered. You can email us at raceinfo@destinationraces.com to ask for a transfer form. No transfers can be processed within 30 days of an event except at the expo. If your transfer request is within 30 days of the race then you will need to have that person attend the expo to fill out the form, and upon payment they will be provided a new bib and packet. Make sure they bring an email authorization from you, or copy of your email confirmation or ID... with payment.
Click here for transfer form
Can I get a credit or refund?
Refunds can be requested by email 90 days or more before the date of the race. Refunds will only be processed for online transactions, not mail-in entry forms. A $15 processing fee is charged for refunds. If within 90 days of the race, there are no refunds, however, Destination Races offers a partial credit to a future Wine Country Half Marathon race within the next calendar year. You may apply 50% of the entry fee you paid in the race you were not able to attend towards the race you are requesting. Make this request via email when registration is open for the next race you wish to enter and a credit form will be emailed which allows you to include the credit amount and pay by check or credit card. You have one year to enter a new race.
Is there a waiting list if the event is sold out?
You may sign up for our wait list on the registration page and additional spots were released in a lottery drawing in May. Your email address and name must be on this list. Spots may also be available through our charity partners listed on our beneficiaries page.
What is allowed on course?
Music headphones are allowed but you must keep the volume down so you can hear vehicle traffic and voice instruction. If you are not able to hear and obey voice commands you will be DNF'd from the results and may be pulled from the course by law enforcement or race officials. Baby strollers are allowed but you must start at the back of the pack at the start area and take extra precaution crossing intersections and when passing runners.
